Shipping and Returns

SHIPPING POLICY

We aim to ship all orders within 48 hours Monday - Friday 9 am - 4 pm. If this isn’t possible, we will contact you to let you know. 

All shipping within Australia is a flat rate of $9.50

Express Shipping within Australia is a flat rate of $19.95

Free Shipping on all orders over $90- within Australia only.

Free Express shipping on orders over $130-

We offer free local pick up on all orders from our shopfront.

We use Australia Post to deliver our parcels. You will get notified of your order tracking number from Australia Post so that you may follow the delivery to your nominated address. 

International orders: At this stage, we don’t offer international shipping.

RETURNS

Not happy with your product. Please contact us within 15 days and let us know. We will happily replace any item that has arrived damaged or is deemed faulty.

While we want all of our customers to be 100% satisfied with the products you have purchased, we do not refund for change of mind purchases.

You will receive payment credit within a certain amount of days, depending on your card issuer’s policies. You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non­refundable. We do not exchange items for ‘change of mind’, so please choose carefully.